Customer Service Solutions Engineer

17 hours ago


Edinburgh, Edinburgh, United Kingdom Hays Technology Full time
Job Description

We are seeking a highly skilled Customer Service Solutions Engineer to join our team at Hays Technology. This is a fantastic opportunity for an individual who enjoys working in a fast-paced environment and has excellent problem-solving skills.

Key Responsibilities:
  • Provide on-site technical support to clients, ensuring their IT needs are met efficiently and effectively.
  • Conduct thorough investigations into technical issues and implement solutions promptly.
Requirements:
  • Demonstrated experience with desktops, laptops, printers, network devices, and Office 365.
  • Valid driving license and access to a vehicle for regular site visits.

The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of technical concepts. A salary of up to £30,000 per annum is available for this position.



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