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Senior Fire Safety Specialist

2 months ago

Selly Park, Birmingham, United Kingdom North Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team at North as a Senior Fire Safety Specialist. This is a hybrid role that combines commissioning engineering, project management, and job management to meet the needs of our clients and support our business objectives.

Key Responsibilities
  • Client liaison and job management/prioritisation – Be the single point of contact for our clients and manage all works (service & project) based on customer priority and requirement.
  • Assist Service with job prioritisation – In line with overall management of jobs, assist service in ensuring tickets are attended to according to SLA and customer need.
  • Daily management of the site-based engineers – Provide support and works management for the engineers ensuring they have the required tools and materials to complete jobs and will make decisions on the schedule and priority of all works. Assist with people management.
Requirements
  • Gallagher certification is essential.
  • Genetec certification is an advantage.
  • DBS clearance (for working in public sector environments) is required.
  • A full UK driving licence is necessary.
Desirable Skills and Experience
  • Previous experience in a customer-facing role or equivalent.
  • 3+ years' experience of project management or coordination.
  • 3+ years' experience with Enterprise Grade Access Control, ideally Gallagher, plus Genetec, Avigilon, Lenel.
  • 3+ years' experience with Enterprise Grade VMS systems such as Milestone, Genetec, IndigoVision, Pelco, Avigilon.
  • Experience in integrating security systems into one single pane of glass management is an advantage.
  • Experience leading a small team is preferred.
Personal Qualities
  • Good communication, interpersonal, and organisational skills.
  • Technical expertise in core skillset areas.
  • Organised and analytical with proven ability in problem-solving and issue resolution.
  • A flexible approach, willing to travel and 'go the extra mile' to meet client and internal deadlines.
  • Plans and manages own daily workflow.
  • Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365.
  • Excellent team player and relationship builder.
  • A results-orientated ethos, able to apply knowledge and skills in the pursuit of business objectives.
  • Sound commercial awareness and ability to manage project budgets and achieve on-time delivery to high standards of quality.