Housekeeping Assistant Evening Shift
2 weeks ago
About the Role
The Children's Trust is seeking a highly motivated and reliable Housekeeping Assistant to join our team working evenings. As a Housekeeping Assistant, you will be responsible for providing a high standard of housekeeping and accommodation service across our site.
Key Responsibilities
- Provide a high standard of housekeeping and accommodation service across site.
- Carry out a cleaning service in allocated buildings/rooms/areas ensuring that daily tasks are completed according to the standard operating procedures in relation to the cleanliness/hygiene standards.
- Follow infection control procedures whenever carrying out duties and ensure procedures are followed should there be an infection control outbreak.
- Liaise with the Housekeeping Supervisor and House Staff on a daily basis carrying out special requests in relation to Housekeeping.
- Ensure safe storage of cleaning materials and equipment and sufficient stock is maintained informing the Housekeeping Supervisor of stock requiring ordering.
- Assist in the cleaning of communal areas on a daily basis and cleaning of carpets, curtains, and high dusting on a rotating schedule.
- Ensure that any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible and any issues are reported to the Housekeeping Supervisor.
- Assist in routine housekeeping audits as outlined in the planned preventative maintenance (PPM) schedules and ensure any works are to agreed service levels.
- Prioritise work to complete assignments in a timely manner.
- Assist other members of the Site Services and Facilities teams as required.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Central Laundry Services/Staff Accommodation
- Where resourcing requirements are required to assist in the provision of these services.
- Where required work with the Housekeeping Lead/Laundry Operatives to process the laundry in a timely and efficient manner according to the standard operating procedures ensuring that cleanliness and hygiene standards are met and maintained in the central laundry.
- Where required any repairs required to fixtures and fittings are reported to the designated Facilities Helpdesk as soon as possible.
- Where required assist the Housekeeping Supervisor/Assistants to ensure that accommodation is prepared to agreed standards for guests/staff to move in.
- Where required carry out the final check of accommodation on a changeover day to ensure minimum standards have been met and guests are able to move in.
- Highlight any issues regarding tenant occupation to the Housekeeping Supervisor and in their absence to the Housekeeping Lead (as appropriate).
Training & Development
- In conjunction with the Housekeeping Lead through training and development and customer liaison maintain a high standard of cleanliness.
- Attend team meetings with housekeeping and laundry staff.
- Attend mandatory training sessions and gain the required certification.
- Develop self to improve personal performance within the department.
- Meet regularly for performance and development review, identifying learning objectives and setting targets, identifying opportunities for professional development.
- Read all policies and procedures relevant to working practice and to keep up to date with policy changes as they occur.
Professionalism
- Takes action and raises concerns.
- Adhere to the policies and procedures of The Children's Trust.
- Maintain professional boundaries and professionalism at all times.
- Committed to demonstrating the organisation's values and behaviours at all times.
Health and Safety
- The role requires a significant degree of manual handling and working with house services/laundry equipment.
- Adhere to all health and safety guidelines, including infection prevention and control.
- Provide evidence of all vaccinations (or medical exemption) required for the post.
- Adhere to manual handling procedures and complete mandatory manual handling training.
- Promote the health and safety of others.
- Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
- Responsible for identifying and mitigating risk within the work environment.
- To attend all mandatory training sessions relevant to the role.
Wellbeing and Emotional Resilience
- Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
- Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
- Treats challenges and problems as a learning experience.
- Remains organised and focused when under pressure.
- Responds appropriately and effectively to all constructive feedback.
- Motivates self and others.
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