Midlands Field Service Engineer
23 hours ago
We are seeking an experienced Service Delivery Specialist to join our team. As a key member of our service delivery team, you will be responsible for providing technical support to customers, troubleshooting and repairing equipment, and promoting a high quality of service.
About the CompanyOur client is a market leading pharmaceutical company based in the Midlands, with a strong reputation for delivering high-quality products and services. They are committed to investing in their employees and providing opportunities for career growth and development.
Key Responsibilities- Provide technical support to customers via remote troubleshooting and on-site visits
- Troubleshoot and repair equipment, including routine and non-routine PM/OQ and PQ tasks
- Support other engineers when required, and provide training and guidance as needed
- Collaborate with the tech support team to resolve customer queries and issues
To be successful in this role, you will need:
- A strong understanding of analytical laboratory instrumentation and equipment
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Proven track record of cGxP and at least 2 years' experience in a similar role
- Competitive salary of £38,000 per annum
- 25 days annual leave + Bank Holidays
- Private Healthcare
- Company pension contribution
- Phone and tablet provided
- Company vehicle & fuel card
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