Retail Store Leadership Professional
2 weeks ago
At Hotel Chocolat, we're on a mission to make people and nature happy through chocolate. As an Assistant Store Manager, you'll play a key role in supporting and leading our retail team to deliver exceptional customer experiences and drive sales.
Key Responsibilities:
- Support the Store Manager in providing leadership and coaching to team members to achieve performance goals.
- Drive store sales and profit plan, identifying opportunities to maximise performance and exceed targets.
- Implement promotions, offers, and marketing initiatives to maximise commercial opportunities in-store.
Requirements:
- Experience in a busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Demonstrable experience in high-service guest interaction.
- Natural leadership qualities to get the best out of your team.
- A passion for chocolate, our brand, and delivering exceptional customer service.
What We Offer:
- A competitive salary and incentives based on performance.
- 50% unlimited staff discount to treat yourself and your friends and family.
- 70% discount off a stay in our Hotel in St Lucia.
- Flexible working arrangements to balance work and personal life.
- A chance to work in an exciting, innovative, and expanding company.
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