Technical Support Specialist in Production

6 days ago


London, Greater London, United Kingdom HR GO PLC Full time

As a Technical Support Specialist in Production at HR GO PLC, you will be responsible for providing technical support and guidance to the production team. With a strong background in engineering and experience in introducing new processes and products, you will work closely with the Engineering/Design departments and collaborate with various teams to drive process improvements and increase efficiency.

Key Responsibilities
  • Provide technical support and problem-solving solutions in production.
  • Assist in sourcing and implementing new machinery and monitoring its output.
  • Review and improve production processes using Lean manufacturing and continuous improvement techniques.
  • Collaborate with various departments on improvement projects.
  • Work with Engineering/Design departments and the Workshop Manager to review new products before production.
  • Assist the Sales department in creating accurate production routing and support the Quality department in developing manufacturing documentation.

With excellent project management skills and strong communication abilities, you will be able to effectively manage multiple projects and prioritize tasks. You will also be responsible for creating manufacturing documentation, such as SOPs, and ensuring that all necessary procedures are followed.

Requirements
  • Bachelor's degree in a relevant engineering field.
  • 1-2 years of experience in a manufacturing environment, particularly in introducing new processes and products.
  • Strong communication skills, able to interact with both staff and management.
  • Proactive and hands-on problem solver.
  • Excellent project management skills, with strong organisational and planning abilities.
  • Proficient in IT, with experience in Excel, Word, and MRP systems.
  • Experience in creating manufacturing documentation, such as SOPs.
What We Offer

We offer a competitive salary of £38,000 - £48,000 per annum, depending on experience, as well as a strong benefits package and career prospects in a dynamic and innovative environment. This is a permanent position, and the ideal candidate must have current UK right to work to be considered.



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