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Client Executive Leader

1 week ago


London, Greater London, United Kingdom Barbour EHS Full time

Job Summary

We are looking for an experienced Account Manager to join our team at Barbour EHS.

As an Account Manager, you will be responsible for managing a diverse portfolio of customer accounts, providing exceptional support and ensuring ongoing customer satisfaction.

Key Responsibilities:

  • Build and maintain strong relationships with clients to achieve and exceed targeted renewal rates.
  • Provide tailored support and training to clients on how to use our services, troubleshoot issues, and address queries.
  • Monitor changes in client business or service usage and respond proactively to meet their evolving needs.

Requirements:

  • Experienced account executive with a proven sales track record and a strong understanding of the sales process.
  • Exceptional questioning technique to understand client needs and advise accordingly.
  • Ability to work independently and be self-motivated.
  • Excellent organisational skills, good IT skills, and experience using Microsoft Office.
  • Experience using CRM systems and previous experience with Salesforce.

What We Offer

  • Competitive salary: $85,000 - $105,000 per annum.
  • Opportunities for career development and professional growth.
  • Wellbeing package, including health cash plan, gym discounts, and cycle-to-work scheme.
  • Financial benefits, including salary sacrifice pension scheme and exclusive shopping discounts.
  • Family-friendly policies, including enhanced statutory entitlements for family leave.