Claims Case Manager
3 weeks ago
About the Role:
We are currently expanding our team of Claims Assessors within our Waiver of Premium Protection Claims Team. Our purpose is to support a portfolio of customers, helping in their time of need. You will be responsible for assessing sensitive medical information for our customers, making sure we make the right decision at the right time.
Many of the absences you manage will be complex, sensitive and require high levels of empathy; the nature of our work means that you are often supporting individuals that are undergoing treatment, financial difficulties, and sometimes life-changing circumstances.
Key Responsibilities:
- Assess sensitive medical information for customers
- Make decisions based on customer needs
- Support customers through complex and sensitive situations
What You'll Get:
- Salary dependent on experience
- Generous pension scheme
- Eligibility for annual performance bonus
- Family friendly parental and carer's leave
- 25 days holiday per year plus bank holidays
About Aviva:
We are an inclusive and welcoming employer, committed to diversity and equality. We offer a range of benefits and flexible working options to support our employees' well-being and work-life balance.
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