Customer Service Representative

4 weeks ago


Kendal, Cumbria, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Store Colleague at Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a clean and safe working environment, adhering to health and safety guidelines and company policies.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.
  • Contribute to the achievement of sales targets and business objectives, identifying opportunities to improve sales and customer satisfaction.
What We Offer
  • A competitive hourly rate, with opportunities for pay progression and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
About Us

Tesco is a leading retailer, committed to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates of all backgrounds and experiences.



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