Business Analyst

3 weeks ago


Gibraltar, United Kingdom SRG Full time
Business Analyst - Telecoms Expert

SRG is seeking a highly skilled Business Analyst to join our team in Gibraltar. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing and optimizing business processes related to telecommunications services.

Key Responsibilities:
  • Operational maintenance and continuous improvement of functions within the business or technical domain
  • Dimensioning in line with business requirements
  • Participation in planning, development, design, engineering, architecture, integration, testing, acceptance, optimization, and implementation activities within the technical domain
  • Contribution to the definition and execution of multi-year roadmaps aligned with the company's technical strategy and business objectives
  • Business Process Analysis
  • Analysis and optimization of business processes related to telecommunications services, including billing, charging, and customer experience
  • Collaboration with stakeholders to define and document business requirements based on ITIL / eTOM models
Requirements:
  • 5+ years' experience in a Business Analyst role
  • Subject matter expertise in one or more areas of technology, infrastructure, software, or services, with a generalist approach across the technical function
  • ITIL / eTOM models
  • Experience with Agile, Scrum

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application.


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