Business Analyst

3 weeks ago

Gibraltar, United Kingdom SRG Full time
Business Analyst - Telecoms Expert

SRG is seeking a highly skilled Business Analyst to join our team in Gibraltar. As a Business Analyst, you will play a crucial role in driving business growth and improvement by analyzing and optimizing business processes related to telecommunications services.

Key Responsibilities:
  • Operational maintenance and continuous improvement of functions within the business or technical domain
  • Dimensioning in line with business requirements
  • Participation in planning, development, design, engineering, architecture, integration, testing, acceptance, optimization, and implementation activities within the technical domain
  • Contribution to the definition and execution of multi-year roadmaps aligned with the company's technical strategy and business objectives
  • Development within the specific area of telecommunications technology, infrastructure, software, or services as determined by the Company
  • Business Process Analysis
  • Analysis and optimization of business processes related to telecommunications services, including:
  • Billing (rate plan configurations, discounts and promotions, bill generation, revenue assurance, billing reports and analytics, and billing system enhancements)
  • Charging (online/offline charging, Ro/Rf interfaces, CDR processing, including voice, SMS, data, roaming with associated encoding mechanisms JSON, XML, CSV, ASN)
  • Collaboration with stakeholders to define and document business requirements based on ITIL/eTOM models, encompassing concepts such as:
  • 5+ years' experience in a Business Analyst role
  • Subject matter expertise in one or more areas of technology, infrastructure, software, or services, while also being a generalist across the technical function (middle to top of scale)
  • ITIL/eTOM models
  • Experience with Agile, Scrum
Requirements:
  • 5+ years' experience in a Business Analyst role
  • Subject matter expertise in one or more areas of technology, infrastructure, software, or services, while also being a generalist across the technical function (middle to top of scale)
  • ITIL/eTOM models
  • Experience with Agile, Scrum

What We Offer:

SRG offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced Business Analyst looking for a new challenge, please submit your application.

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