Reception Supervisor

2 days ago


South East London, United Kingdom Residence Inn by Marriott London Bridge Full time

Key Responsibilities:

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  • Assist with the day-to-day running of the reception">
  • Supervise the department in the absence of the manager">
  • Provide courteous and efficient service to all guests">
  • Maintain high standards of customer service quality">
  • Collaborate with other departments to ensure seamless operations">
">

About the Role:

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This is an exciting opportunity to join our team as a skilled Guest Services Lead at the Residence Inn by Marriott London Bridge.

">

In this role, you will be responsible for leading the front desk team, handling guest inquiries, and maintaining high standards of service quality.

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You will provide exceptional customer service, supervise the team, and collaborate with other departments to ensure seamless operations.

">

The ideal candidate will be passionate about delivering outstanding customer experiences and thrive in a fast-paced environment.

">

Requirements:

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  • Previous experience as a receptionist or supervisor">
  • Excellent communication and leadership skills">
  • Ability to work independently and collaboratively">
  • Strong problem-solving and conflict resolution skills">
  • Passion for delivering outstanding customer experiences">
">

What We Offer:

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  • Competitive salary and bonus structure">
  • Excellent benefits package, including health insurance and retirement plan">
  • Opportunities for professional growth and development">
  • Award-winning company culture and values">
  • Discounts on hotel stays and services">
">

Contact Information:

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Please submit your application, including your resume and cover letter, to the following address:

">

[insert contact information]


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