Front of House Team Member

2 days ago


WestonsuperMare, North Somerset, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at The Pavillion Beefeater. As a Front of House Team Member, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide outstanding customer service and ensure that all guests have a positive experience.
  • Work collaboratively with the team to maintain a clean and organized dining area.
  • Take orders and serve food and beverages to guests in a timely and efficient manner.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Participate in ongoing training and development to improve skills and knowledge.

What We Offer:

  • A competitive hourly rate.
  • The opportunity to work for a leading hospitality business, Whitbread.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The chance to work with a diverse and inclusive team.

Requirements:

  • Previous experience in a customer-facing role is desirable.
  • Excellent communication and interpersonal skills.
  • Able to work a variety of shifts, including mornings, evenings, and weekends.
  • Able to lift and carry heavy objects, if required.


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