Debt Recovery Manager Position

4 weeks ago


Adderbury, Oxfordshire, United Kingdom Bibby Financial Services United Kingdom Full time

**Job Summary**

Bibby Financial Services United Kingdom is seeking a highly skilled Bilingual Credit Control Team Leader to join our team in Banbury. The successful candidate will manage a team of credit controllers, provide high-quality service to clients, and identify new business opportunities.

The ideal candidate will have at least 3 years of experience in credit control, preferably in a financial services environment. They will possess excellent communication and customer service skills, a keen eye for risk, and fluency in a second language (Italian, French, or Spanish).

**Key Responsibilities:**

  • Manage a team of credit controllers to deliver excellent standards of client service and identify new business opportunities
  • Proactively seek to understand team members' portfolios to assist them in spotting warning signs and opportunities
  • Measure risk and performance via sampling and coaching the team on improvement
  • Responsible for the training of team members through regular one-on-one reviews and improving performance and productivity through coaching
  • Mitigate bad debt and risk situations across the credit controllers by monitoring their activity and ensuring a high quality of delivery of key processes and procedures

**Benefits:**

  • Competitive salary range of £30,000 - £35,000 per annum
  • Private healthcare for you and your family
  • Company pension scheme
  • Wide range of flexible benefits, including gym membership, technology, and health assessments

**Requirements:**

  • At least 3 years of experience in credit control, preferably in a financial services environment
  • Excellent communication and customer service skills
  • A keen eye for risk and a proactive approach to mitigating bad debt
  • Fluency in a second language (Italian, French, or Spanish)

If you are a motivated and experienced professional looking for a new challenge, please click Apply today.



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