Part-Time Support Staff

4 days ago


London, Greater London, United Kingdom Brook Full time
Job Summary
Brook is a leading sexual health and wellbeing charity that offers a range of clinical services and education programs. As a Part-Time Support Staff member, you will form an integral part of our team, supporting clients in a respectful, flexible, and non-judgmental manner. Key responsibilities include referring clients to other services, answering queries, and providing general support within our premises.

Main Responsibilities
- Referral and signposting to internal and external services, ensuring seamless transitions for clients
- Delivering excellent customer service by responding promptly to queries and resolving issues efficiently
- Maintaining high-quality relationships with clients, colleagues, and stakeholders

Working Conditions
- Work a varied schedule, including weekends and bank holidays, within the agreed working hours
- Participate in training and development opportunities to enhance your skills and knowledge
- Collaborate with colleagues to achieve team goals and objectives

Salary Details
- Annual salary: £23,400 per annum (pro rata)
- Plus additional incentives based on performance and contributions

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