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Part-time Customer Support Specialist

2 months ago

Diss, Norfolk, United Kingdom CVS Group Plc Full time

Customer Service Role at CVS Group Plc

We are seeking a skilled and enthusiastic individual to join our team as a Part-time Customer Service Assistant. In this role, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

  • Provide customer service and support via various channels, including phone, email, and in-person interactions.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless customer experience.
  • Develop and maintain a thorough understanding of our products and services to effectively communicate with customers.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
  • Basic IT skills and proficiency in Microsoft Office applications.

Working Hours

We offer flexible working hours, including part-time and weekend shifts. Our team is committed to providing a supportive and inclusive work environment.