Strategic Customer Partner
4 weeks ago
At Ecotricity, we're looking for a Strategic Customer Partner to join our team. As a key member of our account management team, you will be responsible for developing and executing strategies to drive business growth, improve customer satisfaction, and foster long-term partnerships.
The ideal candidate will have a deep understanding of the B2B energy industry, excellent stakeholder management skills, and experience working with utility billing and metering systems. You will also be proficient in customer relationship management systems and have a track record of delivering results-driven solutions.
Main Responsibilities
- Develop and execute customer-centric strategies, driving revenue growth and improving customer satisfaction.
- Work closely with internal teams to identify opportunities for process improvements, streamlining operations and reducing costs.
- Collaborate with external service providers to ensure seamless delivery of services, meeting customer expectations.
- Monitor customer performance and provide insights to inform strategic decisions, optimizing revenue streams and minimizing risks.
- Support business sales in new pitches by providing expert guidance on onboarding processes and customer acquisition strategies.
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Strategic Customer Advocate
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeWe are a dynamic company dedicated to revolutionizing the way electricity is generated and consumed in Britain.Our business model is built on funding new sources of Green Energy through customers' energy bills, dubbed 'Bills into Mills.' As a not-for-dividend company, our profits reinvest in our mission.About the Opportunity:The Strategic Relationship...
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Strategic Customer Advocate
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob DescriptionThe Strategic Customer Advocate is responsible for managing a portfolio of high-value business customers at Ecotricity. This role involves building and maintaining strong relationships with key contacts, ensuring timely resolution of queries and meeting or exceeding SLAs and KPIs.As a Strategic Customer Advocate, you will review and correct...
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Strategic Customer Partnership Lead
1 week ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob DescriptionWe are seeking an experienced Strategic Customer Partnership Lead to join our team at Ecotricity. As a key member of our customer service team, you will be responsible for developing and maintaining strategic relationships with our most valuable customers.You will work closely with cross-functional teams to identify opportunities for growth...
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Strategic Customer Partnership Leader
3 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeThe RoleWe're looking for an experienced leader to manage a team of Customer Relationship Managers and develop strong relationships with key contacts of our strategic business customers. You'll need to have a strong track record of relationship management, leadership experience, and expertise in handling complaints. Proven knowledge of the energy industry,...
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Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeJob Title: Stroud District Local Strategic Partnership Team LeaderCompany Overview:We are a community-focused organization based in the heart of Stroud, committed to enhancing the lives of our residents. Our team works tirelessly to create opportunities for growth, improvement, and innovation.Salary: £25,000 - £30,000 per annum (dependent on...
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Customer Experience Specialist
3 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeWe are seeking a talented Food and Beverage Officer to lead our food and beverage operation, ensuring exceptional service standards are developed and maintained. Our ideal candidate will have experience in managing staff, maintaining high standards of cleanliness and hygiene, and providing excellent customer service.Job Description:Lead staff to deliver...
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Strategic Partnerships and Digital Lead
5 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeWe are seeking a seasoned professional to join our team as a Strategic Partnerships and Digital Lead. Estimated salary range: £80,000 - £100,000 per year. In this role, you will play a pivotal part in shaping our company's growth strategy by identifying, developing, and maintaining strategic relationships with business partners.Key ResponsibilitiesSome of...
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Customer Service Advisor
4 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeWe are seeking a Customer Service Advisor to cover reception desk duties during annual leave and absence at Active Lifestyles Stroud.The successful candidate will ensure access to the facility for all, greeting customers and undertaking administrative tasks as directed.Based on market conditions and the location in Stroud, we estimate the salary for this...
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Graduate Property Management Professional
3 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeDelivering quality property management services for the Stroud District Local Strategic Partnership as a Graduate Surveyor, you will be part of a small team assisting with strategic and day-to-day property portfolio management.This role suits recent Estate Management graduates starting their General Practice surveying career. Essential qualities include a...
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Strategic Partnership Executive
4 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob SummaryThe estimated annual salary for this role is £60,000 - £80,000, depending on experience.About the RoleWe are seeking an experienced Strategic Relationship Manager to join our team at Ecotricity, Britain's greenest energy company. As a key member of our Business Service Leadership team, you will be responsible for building and maintaining strong...
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the OpportunityWe're seeking a highly skilled Director of Strategic Partnerships and Marketing to join our team at Ecotricity. In this role, you'll develop and implement strategies to drive revenue and business growth across all digital channels. Your expertise in partnership management and marketing will be invaluable in identifying and evaluating...
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Reception Desk Support Officer
4 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeStroud District Local Strategic Partnership is looking for a Reception Desk Support Officer to join their team.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key responsibilities include ensuring access to the facility for all, greeting customers, and undertaking administrative...
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Leisure Services Coordinator
2 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeJob Title: Leisure Services CoordinatorWe are looking for a part-time Leisure Services Coordinator to join our team at Stroud District Local Strategic Partnership, Dursley. In this role, you will be responsible for ensuring the cleanliness and maintenance of our centre and facilities.This is an ideal opportunity for individuals who can work effectively in a...
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Facilities Maintenance Specialist
2 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeJob Title: Facilities Maintenance SpecialistWe are seeking a part-time Facilities Maintenance Specialist to join our team at Stroud District Local Strategic Partnership, Dursley. In this role, you will be responsible for maintaining the cleanliness and organisation of our centre and facilities.This is an ideal opportunity for individuals who are able to work...
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Community Engagement Officer
2 weeks ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeJob Title: Community Engagement OfficerWe are seeking a part-time Community Engagement Officer to join our team at Stroud District Local Strategic Partnership, Dursley. As a key member of our hardworking and specialist Leisure services team, you will be responsible for ensuring the cleanliness standards of our centre and facilities are consistently...
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Stroud, Gloucestershire, United Kingdom Ecotricity Full timeJob Title: Strategic Partnerships and Digital Marketing LeadWe are seeking a highly motivated and experienced professional to lead our strategic partnerships and digital marketing efforts. As our Strategic Partnerships and Digital Marketing Lead, your key responsibility will be to identify, develop, and maintain strategic relationships with business partners...
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Strategic Business Partnership Specialist
4 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the RoleWe're looking for a skilled Strategic Business Partnership Specialist to join our team. As a key member of our B2B customer service team, you'll be responsible for providing world-class service to our high-value strategic business customers. You'll own a portfolio of customers and be their primary point of contact for all tasks within the...
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Estate Management Career
6 days ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeJoin us at Stroud District Local Strategic Partnership as a Graduate Surveyor and take the first step in your career in Estate Management.In this role, you will be responsible for managing your own caseload and contributing to the delivery of a quality property management service.This is an exciting opportunity to gain valuable experience and progress in...
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Strategic Partnership Executive
4 days ago
Stroud, Gloucestershire, United Kingdom Ecotricity Full timeAbout the Role: As a Strategic Partnership Executive at Ecotricity, you will play a key part in building strong relationships with our high-value business customers. With a proven track record of relationship management and leadership experience, you will be responsible for managing a team of Customer Relationship Managers and providing 'best-in-class'...
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Ambitious F&B Officer
6 days ago
Stroud, Gloucestershire, United Kingdom Stroud District Local Strategic Partnership Full timeJoin our Ambitious TeamWe are seeking an ambitious Casual Food and Beverage Officer to supervise the operation of our food and beverage services. The ideal candidate will be a skilled communicator with a strong focus on delivering exceptional customer experiences.In this role, you will contribute to shaping the future of our brand by bringing your innovative...