Application Support Specialist

4 weeks ago


London, Greater London, United Kingdom Beavertown Brewery Full time
Job Overview
Welcome to Beavertown Brewery, a dynamic and innovative company in the brewing industry. We're seeking an exceptional SAP Business One Coordinator to join our team This role is perfect for someone who is passionate about application support and wants to make a meaningful impact in a fast-paced environment.

In this position, you will be responsible for coordinating day-to-day support processes for core business applications, including SAP Business One, EDI, and other software solutions. You will work closely with business stakeholders, IT providers, and third-party support teams to ensure seamless support and resolve issues efficiently. Your analytical skills and attention to detail will be invaluable in identifying trends and root causes of support issues, enabling us to improve our processes and deliver better results.

We are committed to providing our employees with the best possible experience. Our compensation package includes a competitive salary range of £45,000 - £60,000 per annum, depending on your experience, plus benefits such as discounts on Beavertown beer and goodies, discretionary bonus, 25 days annual leave, and private healthcare.

Key Responsibilities
• Coordinate day-to-day support processes for SAP B1, EDI, and other core applications
• Assist in prioritising, escalating, and resolving core application service tickets and issues
• Analyse trends and root causes for support issues, to identify areas for improvement
• Lead and participate in SAP B1 process improvement initiatives and upgrade & enhancement projects

Requirements
• Strong track record of supporting and using SAP Business One
• Solid understanding of Application Support processes and principles
• SQL and SAP Query writing skills
• Experience working with third-party support providers and developers supporting SAP Business One
• Technical IT knowledge combined with experience in a business environment

What We Offer
• Competitive salary range of £45,000 - £60,000 per annum
• Discounts on Beavertown beer and goodies
• Discretionary bonus
• 25 days annual leave
• Private healthcare

About Us
Beavertown Brewery was founded in a small BBQ joint in Haggerston, North London. We've grown into a thriving brewery with three sites, producing over 90 million pints per year. Our mission is to create delicious beers for everyone to enjoy, while fostering a positive work environment that values teamwork, innovation, and fun.

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