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Host/Hostess - The Londoner

1 month ago

London, Greater London, United Kingdom The Londoner Full time

About The Londoner

Welcome to The Londoner, a 5-star luxury hotel that offers a unique and unforgettable experience. Located in the heart of Leicester Square, our hotel is a perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.

Our Commitment to Excellence

We are committed to being the best place to work, and we have been officially recognized as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

Job Opportunity

We are currently recruiting for a Host/Hostess for The Stage at The Londoner, a high-end bar that is a very popular venue and is right at the heart of the Londoner experience.

Key Responsibilities

  • Provide an amazing arrival experience for our guests within the bar.
  • Escort all guests to their tables in an elegant and professional manner, including assisting with coats and bags as required.
  • Take a disciplined approach to table return times and communicate effectively with the Floor Managers to ensure that table turnovers are run smoothly and efficiently.
  • Be competent with IT applications such as Open table, Adecco, and Micros.

About You

We are looking for a previous experience of working in a high-end food-led operation as a host or hostess. Training will be required.

You will demonstrate excellent attention to detail and customer service skills, with an impeccable command of English both written and spoken.

A passion for food and beverage and the desire to keep up to date with the latest food trends is essential.

Our Benefits Package

  • Competitive salary
  • 28 days holiday per annum including Bank Holidays increasing with long service
  • Complimentary hot meals, salad bar, and unlimited beverages provided daily
  • Recommend a Friend Scheme of up to £500 per friend recommended
  • Annual complimentary night stays within our hotels
  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and their friends
  • Access to a discount platform for all of the most popular stores and outlets
  • Auto enrolment into our company pension scheme
  • Regular social events across all hotels
  • Annual company recognition events held in January each year
  • Wellbeing champions across all of our hotels
  • Access to our company doctor for medical appointments and occupational health support
  • Access for all hosts to our online learning platform Edwardian Academy
  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.