Motor Repair Industry Specialist
3 days ago
A competitive salary of up to £45,000 per annum is on offer, along with a range of benefits, including a bonus scheme, group income protection, and excellent benefits and rewards packages. You will also have the opportunity to work with leading manufacturers, including Jaguar, Land Rover, and Mercedes Benz.
The ideal candidate will have a strong understanding of estimating principles, excellent customer service skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and detail-oriented individual with experience in the automotive repair industry, we encourage you to apply for this exciting opportunity.
Key responsibilities include:
• Conducting computerised estimates using Audatex
• Communicating with customers to provide repair information and completion time estimates
• Compiling all relevant information and completing supporting documentation
• Recording estimate and repair information on the Advance system
• Monitoring progress of vehicles through the repair process
• Negotiating estimates with engineers when required
• Discussing claim-related issues with engineers
• Identifying opportunities for non-insurance related repairs
• Conducting mobile and drive-by estimates
• Maintaining and securing allocated equipment
• Assisting other team members as needed
The successful candidate will possess:
• Proven experience or knowledge of working in the automotive repair industry
• ATA Accreditation
• Excellent customer service skills, with experience delivering high-quality service to customers
• Strong planning and organisational skills
• Flexibility and adaptability in managing workflow across multiple departments/specialisms
• A valid driving licence
This is an excellent opportunity to join a well-respected organisation in the motor industry and contribute to the success of our team. Apply now to take your career to the next level.
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