Motor Vehicle Repair Specialist
4 days ago
We are First Central Services, a leading provider of innovative insurance solutions. Our team is driven by data to deliver exceptional services.
We seek a talented Motor Vehicle Repair Specialist to join our Performance Team at either our Haywards Heath, West Sussex or Salford Quays, Manchester location.
The RoleThis is a Monday to Friday role with 37 hours per week. We operate a hybrid model, with 3 days working from home and 2 days in the office.
Key Responsibilities:- Negotiate settlement of motor vehicles.
- Work to agreed timescales and business parameters.
- Liaise directly with customers.
- Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs, and customer service.
- Manage non-approved repairers, providing a complete triage solution.
- Build and maintain professional working relationships with suppliers.
- Provide technical guidance to claims teams, adhering to service levels.
- Support claims staff, offering solutions and making decisions related to Accidental Damage/Third Party engineering.
- Proven experience in the Motor Trade Industry.
- AQP qualification (ideally).
- Motivation and ability to work remotely.
A competitive salary of £55,000 - £65,000 per annum, reflecting the company's commitment to rewarding talent. Additionally, we offer promotion opportunities within the company, a dynamic and innovative work environment, and a comprehensive benefits package, including health insurance and pension scheme.
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