Customer Service and Trade Counter Specialist

24 hours ago


Hemel Hempstead, Hertfordshire, United Kingdom ARL Recruitment Ltd Full time

Are you a customer-focused professional looking for a new challenge? Do you have experience working in a trade counter or sales environment? Our client, a rapidly expanding flooring supplier, is seeking a skilled Trade Counter and Customer Services Executive to join their team.

In this role, you will be responsible for managing customer interactions, resolving queries, and promoting products. Your excellent communication skills and ability to multitask will enable you to deliver exceptional customer experiences and drive business growth.

To succeed in this role, you must have a strong track record of delivering customer-focused services, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Experience working in a sales or customer-facing role is essential, and a background in the flooring industry would be highly desirable.

Key Responsibilities:

  • Manage trade counter operations, ensuring efficient customer flow and resolving queries promptly
  • Develop strong relationships with customers, understanding their needs, and providing tailored solutions
  • Collaborate with colleagues to drive business growth through effective sales strategies and promotions

Requirements:

  • 2+ years of experience in customer-facing roles or similar environments
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities

What We Offer:

  • Competitive salary £27,000 - £32,000 per annum (dependent on experience)
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment


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