Senior Administrator

2 days ago


Kingswood, South Gloucestershire, United Kingdom NHS Full time
About the Role

We are seeking a highly skilled and experienced Senior Administrator to join our dedicated administration team at Cosham Hospital. As a key member of our team, you will play a vital role in ensuring the smooth operation of our administrative processes, including appointment booking, workforce allocation, and patient communication.

As a Senior Administrator, you will be responsible for monitoring and supporting data quality, audits, and performance reports. You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.

You will hold line management duties and be responsible for training and mentoring new staff and existing colleagues. Additionally, you will assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment.

Key Responsibilities
  • Ensure optimisation of administrative processes, including appointment booking, workforce allocation, and caseload management.
  • Support diary, template, and document builds within our electronic notes system (EMIS).
  • Monitor and support data quality, audits, and performance reports.
  • Deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.
  • Hold line management duties and be responsible for training and mentoring new staff and existing colleagues.
  • Assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment.
About Us

We are Sirona care & health, England's largest provider of Adult's and Children's Community Services. We offer a range of benefits, including Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme.

We are committed to creating development opportunities for all our colleagues and apprentices. Whether you're starting your journey in healthcare or looking for a fresh challenge within the NHS, we encourage you to apply for this exciting opportunity.



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