Housekeeping Associate

4 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Hilton Hotels Full time
Room Attendant Role

Kick Start your career and join the team at Hilton St Georges Park, proud to be the home of English football.

This unique Hilton property based outside Burton upon Trent is the home of the 28 English Football Teams while also offering the opportunity to work for the biggest player in global hospitality, Hilton.

Be part of a high-performing team, creating a home from home for our leisure guests, world-class sport teams, and corporate clients.

When we say unique, we mean it. Offering 228 contemporary bedrooms, complemented by a wonderful food and beverage offering including the relaxing Crossbar, Restaurant, and Coffee Lounge which is proud to service Starbucks.

In addition, we have high-quality meeting and events space, Spa, and top-class fitness facilities surrounded by acres of Staffordshire countryside including 13 outdoor football pitches including a replica of the Wembley pitch.

Do you want to join the Worlds #1 best workplace, awarded by Great Place to Work and Fortune? If so, we have a world of opportunities available for you at Hilton.

Please note this is a part-time role working 24 hours a week. Weekend work is required, and the shift pattern is 7AM - 3PM or 9AM till 3PM.

We can offer you...

  • Hourly Rate of £12.00
  • Free and healthy meals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • High street discounts: with Perks at Work
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Discounted dental and health cover
  • Free Parking
  • Subsidised Taxi Scheme
  • Guest Experience Day after successfully passing probation
  • Modern and inclusive Team Member's areas

What will I be doing?

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels, and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on a daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations, and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable
  • Hotel experience

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company



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