Global ServiceNow Practice Lead
3 weeks ago
Location: National, with willingness to travel to London
Contract: 24-month secondment
KDN Advisory is seeking an exceptional Global ServiceNow Practice Lead to drive and grow the KDN ServiceNow footprint within various KPMG firms through a capable delivery team of ServiceNow practitioners across sectors, functions, and technology.
Key Responsibilities- Strong leadership skills with the ability to inspire and motivate a diverse, global team of ServiceNow Solutions and Enterprise Architects to excel in the enterprise space.
- Support the KPMG Firms' ServiceNow pursuits with sector, function, and technology acumen through leading pre-sales, solutioning, and delivery hand-off.
- Drive Firm Strategy: Work with ServiceNow alliance team, drive go-to-market (GTM) strategy, build internal ServiceNow competencies, and build thought leadership to augment business growth; Drive the KDN ServiceNow growth strategy, as a key priority for the firm.
- Build Long, Trusting Relationships: Build Partner Networks and grow a team culture that focuses on successful and persistent client/inter-firm relationships.
- Lead People: Build a strong capability of highly motivated, adaptive, and ambitious people that are eager to learn.
- Spark Innovation/Process Excellence: Provide thought-leadership on new areas of growth to innovate and excel in output.
- Must have deep knowledge of ServiceNow platform and prior solutioning experience as well.
- Lead a global ServiceNow presales team, driving revenue growth, and achieving bookings targets for KDN.
- Work with Sales, Alliance, and GTM teams to create winning proposals and solutions.
- Collaboration with the Global Solutions Leader for KDN and the Regional Operations Leaders for KDN.
- Create and maintain a repository of reusable assets for Presales, create pricing and benchmarks over a period.
- Establish and govern standard processes used across teams by using templates, processes, and tools.
- Effectively manage and report out on the ServiceNow KDN forecast and report using a centralized, KDN CRM platform.
- Maintain skill matrix and team readiness for offerings in the official portfolio and for new solutions.
- Manage architect assignments based on deal qualification processes and justification.
- Drive acceleration and enablement campaigns with Member Firms and Alliance Teams.
- Ability to apply a strategic & solution perspective:
- Ability to build collaborative relationships with a diverse set of groups that enable global, firm-wide growth.
- Strong inter-personal skills to drive trust, integrity & growth.
- Executive/board room presence
- Ability to make & own sound decisions.
- Crisis management skills
- Adaptive to a fast-paced changing work environment
- Strong focus on delivery quality & continuous improvement
- Financial acumen to ensure that the financials of their respective unit are managed to plan/budget.
- Risk & Compliance to ensure all risk practices of the firm are compiled without any non-compliance.
- May be required to travel internationally for various meetings and workshops.
Experience/Knowledge:
- Relevant experience in ServiceNow with Tier 1 organization/s
- Years of experience in leading and incubating the ServiceNow practice; Big 4 and/or GDC experience preferred; cross-function or multiple sectors experience may be an asset.
- Experience in managing a global team of 20+ members; Demonstrated experience in program/project management and delivery of ServiceNow global engagements with onsite and offshore focus on both implementation and managed services (AMS)
- Demonstrate experience of successful solution selling methodologies and techniques.
- Hands-on experience in SAP S/4 Hana and other ServiceNow related technologies.
- Experience on Waterfall, Agile Methodologies, other SDLC processes etc.
- Deal review and deal governance experience
- Must have outstanding stakeholder, inter-personal and relationship management skills, with advanced influencing and negotiation skills.
- Experience managing, communicating, and building relationships across complex, matrixed organizations.
- Outstanding stakeholder, inter-personal and relationship management skills, with advanced influencing and negotiation skills.
- Excellent communication and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner to executive-level stakeholders.
- Ability to build and maintain strong relationships with internal teams and external enterprise clients.
- Exemplary written and oral communication skills
- Proficient with Microsoft Office Suites
Qualifications/Tools:
- Prior experience in a major consulting firm is a plus but not required.
- Strong Microsoft 365 user experience
- Bachelor's degree in information technology or related experience
- Preferred MBA or certification(s) in a business function
Everyone brings a unique perspective. We want to harness diverse thinking by bringing bright minds together and valuing the differences that lead to stronger insights and innovation. At KDN, we recognise that we need Inclusion, Diversity, and Equality to be successful. We want to attract, retain, and develop diverse talent at all levels. This means recruiting from the widest possible pool of talent, removing barriers that can prevent our people from reaching their full potential, and fostering a fully inclusive environment which maximises collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, honor individual priorities, and respect your choices
-
ServiceNow Technical Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Limited Full timeServiceNow Technical ArchitectArden Resourcing Limited is seeking an experienced ServiceNow professional to lead the delivery of high-quality ServiceNow implementations based on business process requirements.Key Responsibilities:Ensure adherence to coding and design standards, and provide technical hand-over documentationLead large implementations, providing...
-
ServiceNow Technical Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Limited Full timeServiceNow Technical ArchitectArden Resourcing Limited is seeking an experienced ServiceNow professional to lead the delivery of high-quality ServiceNow implementations based on business process requirements.Key Responsibilities:Ensure adherence to coding and design standards, and provide technical hand-over documentationLead large implementations, providing...
-
ServiceNow Lead Developer
4 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our client's team in Birmingham. As a key member of the ServiceNow implementation team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution.Key Responsibilities:Develop...
-
ServiceNow Lead Developer
4 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our client's team in Birmingham. As a key member of the ServiceNow implementation team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution.Key Responsibilities:Develop...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our client's team in Birmingham. As a key member of the ServiceNow implementation team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution.Key Responsibilities:Develop...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our client's team in Birmingham. As a key member of the ServiceNow implementation team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution.Key Responsibilities:Develop...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom PEXA Group Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our team at PEXA Group. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to deliver...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom PEXA Group Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our team at PEXA Group. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to deliver...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom PEXA Group Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our team at PEXA Group. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to deliver...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom PEXA Group Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our team at PEXA Group. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to deliver...
-
ServiceNow Technical Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Limited Full timeServiceNow Technical ArchitectArden Resourcing Limited is seeking an experienced ServiceNow professional to lead the delivery of high-quality ServiceNow implementations based on business process requirements.Key Responsibilities:Ensure adherence to coding and design standards, and provide technical hand-over documentationLead large implementations, providing...
-
ServiceNow Technical Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Limited Full timeServiceNow Technical ArchitectArden Resourcing Limited is seeking an experienced ServiceNow professional to lead the delivery of high-quality ServiceNow implementations based on business process requirements.Key Responsibilities:Ensure adherence to coding and design standards, and provide technical hand-over documentationLead large implementations, providing...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer ======================= **About the Role** We are seeking a highly skilled ServiceNow Lead Developer to join our team at Arden Resourcing. As a key member of our team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution. **Key...
-
ServiceNow Technical Lead
6 days ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Limited Full timeServiceNow Technical Architect RoleAt Arden Resourcing Limited, we are seeking an experienced ServiceNow professional to lead large implementations and provide technical governance and design.Proven knowledge across multiple areas of the ServiceNow platform, including functionality, database structure, developer APIs, development tools and...
-
ServiceNow Lead Developer
2 weeks ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer **About the Role** We are seeking a highly skilled ServiceNow Lead Developer to join our team at Arden Resourcing. As a key member of our team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution. **Key Responsibilities:** * Develop...
-
ServiceNow Lead Developer
3 weeks ago
Birmingham, Birmingham, United Kingdom IGS Ltd. Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our team at IGS Ltd. in Birmingham. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to...
-
ServiceNow Lead Developer
3 weeks ago
Birmingham, Birmingham, United Kingdom IGS Ltd. Full timeServiceNow Lead Developer OpportunityWe are seeking an experienced ServiceNow Lead Developer to join our team at IGS Ltd. in Birmingham. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to...
-
ServiceNow Lead Developer
1 month ago
Birmingham, Birmingham, United Kingdom Arden Resourcing Full timeServiceNow Lead Developer ====================== **About the Role** We are seeking an experienced ServiceNow Lead Developer to join our team at Arden Resourcing. As a key member of our team, you will be responsible for driving business requirements and working closely with stakeholders to deliver a sustainable ServiceNow solution. **Key...
-
ServiceNow Lead Developer
4 weeks ago
Birmingham, Birmingham, United Kingdom IGS Ltd. Full timeServiceNow Lead DeveloperIGS Ltd. is seeking an experienced ServiceNow Lead Developer to join our team in Birmingham. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to translate functional...
-
ServiceNow Lead Developer
4 weeks ago
Birmingham, Birmingham, United Kingdom IGS Ltd. Full timeServiceNow Lead DeveloperIGS Ltd. is seeking an experienced ServiceNow Lead Developer to join our team in Birmingham. As a key member of our IT department, you will be responsible for leading the development and implementation of ServiceNow solutions.Key Responsibilities:Drive business requirements and collaborate with stakeholders to translate functional...
