Operational Risk Management Analyst

4 weeks ago

Burgess Hill, West Sussex, United Kingdom American Express Full time
Job Title: Analyst - Corporate Functions Issues, Events & RemediationJob Summary:

We are seeking a highly motivated and detail-oriented Analyst to join our Corporate Functions team. As an Analyst, you will play a critical role in ensuring timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.

Key Responsibilities:
  • Assist in investigation and conduct root cause analysis to address repeated issue types
  • Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis)
  • Assist portions of the remediation process, these may include: tracking progress, validating resolution efficacy, and communicating status updates to stakeholders
  • Perform quality assurance on documentation and maintenance records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process
  • Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes
  • Support review of components of the End-to-End (E2E) BU issue resolution process
  • Perform sample testing of specific issues to ensure resolution is complete and effective
  • Review data used in preparation of detailed reports on issue status, trends, and outcomes
  • Support sharing insights, better practices, themes, etc. across the enterprise
Requirements:
  • 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
  • Project management, communication, and interpersonal skills
  • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
  • Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications:
  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational issues, Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types, Assisting of quality assurance on documentation of operational risk issues and events, Recommendation of remediation strategies for operational risk issues and events, Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability, Supporting the BU E2E issue resolution process
What We Offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

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