Data Analyst Lead
5 days ago
OSSO Energy is a leading commercial gas supplier and shipper, providing a tech-led, bespoke service to businesses and other non-domestic entities in the UK. We pride ourselves on delivering the best prices possible for our customers.
We are seeking an exceptional Operations Analyst to join our team at our Central London head office (3-4 days a week). The successful candidate will have 3-5 years of experience as an Operations or Support Analyst in non-domestic natural gas supply, with expertise in data analysis tools, business intelligence software, and automation tools.
The Estimated Salary Range for this role is £55,000 - £65,000 per annum, depending on experience.
Key Responsibilities:
- Data Analysis and Reporting: Collect, analyse, and interpret data related to gas supply chain operations; develop and maintain operational reports and dashboards to monitor performance metrics.
- Process Improvement: Conduct thorough analyses of existing processes and workflows; create streamlined and automated data-related operations by utilising automation tools, APIs, and AI.
- Performance Monitoring: Monitor key performance indicators (KPIs) to ensure alignment with operational goals; provide regular updates and reports to management on operational performance.
Risk Management: Identify potential operational risks and develop mitigation strategies; ensure compliance with industry regulations and safety standards.
Customer Service: This is a partly customer-facing role, liaising between customers and our account management team to address and resolve operational issues.
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