Sales and Membership Advisor

3 weeks ago


Orpington, Greater London, United Kingdom Bannatyne Health Club Full time
About Bannatyne Health Club

Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a leading health club operator, we pride ourselves on our state-of-the-art facilities and commitment to helping our members achieve their health and fitness goals.

Job Title: Membership Advisor

We are currently seeking a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. As a key player in our growth, you will have the opportunity to connect people with fitness solutions that improve their lives.

Key Responsibilities:
  • Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
  • Conduct engaging and informative tours of the club, highlighting key features and benefits.
  • Lead, mentor, and manage a team to achieve and exceed membership KPIs.
  • Develop and implement strategic sales plans to drive new membership acquisition and retention.
  • Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
  • Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
Requirements:
  • Good organisational and multitasking abilities.
  • The ability to think outside the box and be a self-starter with your own initiative.
  • Strong interpersonal and communications skills and a customer-focused attitude.
  • A genuine passion for health, wellness, and customer service.
  • The ability to establish rapport, build trust, and demonstrate credibility.
  • The ability to work to deadlines and be KPI-driven.
What We Offer:
  • Competitive compensation.
  • Opportunities for professional development.
  • A supportive team culture.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person (after 2 years service).
  • Discounted Spa Treatments - 30%.
  • Discounted Spa Goods - 20%.
  • Discounted Meals and Beverages - 50% cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.
Why Bannatyne?

We are passionate about fitness and sales, and we are eager to help others achieve their wellness goals. If you share our passion and are looking for a challenging and rewarding role, apply today and become a valued member of the Bannatyne family.



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