Sales and Membership Advisor
4 weeks ago
Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. We pride ourselves on our state-of-the-art facilities and our commitment to helping our members achieve their health and fitness goals.
Job Title: Membership AdvisorWe are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.
Key Responsibilities:- Promote and sell memberships through tours, presentations, and follow-ups with prospective members.
- Conduct engaging and informative tours of the club, highlighting key features and benefits.
- Lead, mentor, and manage a team to achieve and exceed membership KPIs.
- Develop and implement strategic sales plans to drive new membership acquisition and retention.
- Monitor sales performance metrics and provide actionable insights to improve results.
- Build and maintain strong relationships with prospective and existing members.
- Collaborate with marketing and operations teams to develop promotional campaigns and special offers.
- Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly.
- Good organisational and multitasking abilities.
- The ability to think outside the box and be a self-starter with your own initiative.
- Strong interpersonal and communications skills and a customer-focused attitude.
- A genuine passion for health, wellness, and customer service.
- The ability to establish rapport, build trust, and demonstrate credibility.
- The ability to work to deadlines and be KPI-driven.
- Ability to work flexible hours, including weekends and holidays.
- Competitive compensation.
- Opportunities for professional development.
- A supportive team culture.
- B-Fuelled - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person (after 2 years service).
- Discounted Spa Treatments - 30%.
- Discounted Spa Goods - 20%.
- ELEMIS Products.
- Discounted Meals and Beverages - 50% cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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