Lead Augmented SOC Analyst
4 weeks ago
At NCC Group, we are seeking a highly skilled and experienced Lead Augmented SOC Analyst to join our team. As a key member of our Augmented Security Operations Center (SOC), you will play a pivotal role in ensuring the 24/7 security of our clients' environments.
Key Responsibilities:- Lead the response to advanced threats, manage incidents, and conduct complex investigations using security tools like SIEM, EDR, and other relevant technologies.
- Provide line management for analysts, including performance evaluations, mentorship, and development of personal growth plans.
- Serve as the primary escalation point for advanced security incidents, ensuring timely and effective responses to high-priority alerts and incidents.
- Ensure seamless SOC operations, meeting KPIs, SLAs, and fostering effective collaboration with clients on security incidents and ongoing monitoring.
- Oversee 24/7 shift schedules and rotas to ensure continuous coverage, including managing out-of-hours (OOH) support.
- Collaborate with the SOC Manager to align operational processes with strategic objectives, contributing to process improvements and playbook updates.
- Drive continuous improvement of SOC procedures, ensuring the team remains current with the latest security tools and methodologies.
- Conduct regular performance reviews, provide constructive feedback, and develop personal growth plans to support the progression of R2 analysts.
- Participate in regular client engagements, offering technical expertise and insights into threat management and security operations.
- Ensure adherence to internal security protocols and operational processes, supporting compliance efforts when necessary.
- Deliver excellent customer service by responding promptly and professionally to client inquiries and incidents.
- Minimum 3 years of experience within any SOC operations role.
- Minimum 1 year of experience within a SOC team lead role (flexible based on experience and technical level).
- Strong people management and leadership skills.
- Strong desire to improve and perfect processes, following an overall strategy of excellence.
- CompTIA Certifications (Security+/ Network+/ Linux+).
- Crest, GIAC, or CISSP Certification.
- Degree in a related field.
- Other relevant certifications.
- Flexible working.
- Financial & Investment.
- Pension.
- Life Assurance.
- Share Save Scheme.
- Maternity & Paternity leave.
- Community & Volunteering Programmes.
- Green Car Scheme.
- Cycle Scheme.
- Employee Referral Program.
- Lifestyle & Wellness.
- Learning & Development.
- Diversity & Inclusion.
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