Customer Experience Liaison
2 weeks ago
This role is part of the BioProduction group and involves working closely with sales, operations, and product management teams to deliver an exceptional customer experience. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently with minimal supervision.
Key Responsibilities- Process orders accurately and efficiently in various systems, including Oracle E1/R12, SAP, and Salesforce.
- Work closely with customers and account managers to gather purchase order requirements and secure business.
- Meet BioProduction business objectives around On-Time In-Full delivery, Customer Allegiance scores, and revenue targets.
- Collaborate with interfacing functions to ensure timely and accurate processing and delivery of orders.
- Identify, troubleshoot, and resolve issues and risks jeopardizing customer commitments.
- Bachelor's degree in a related field or equivalent experience.
- Three years of customer-facing experience in the biotechnology industry.
- Strong written and verbal communication skills.
- Ability to work in an office environment.
This role requires working in an office environment with minimal physical demands. Reasonable accommodations may be made to enable individuals with disabilities.
-
Customer Experience Liaison
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob Title: Customer Experience SpecialistThis is a customer-facing role within the BioProduction group, supporting sales, operations, and product management. The primary focus is on relationship building and delivering an outstanding customer experience.Key Responsibilities:Handle orders and execute cross-functional tasks to meet customer needs.Work closely...
-
Customer Experience Liaison
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob Title: Customer Experience SpecialistThis is a customer-facing role within the BioProduction group, supporting sales, operations, and product management. The primary focus is on relationship building and delivering an outstanding customer experience.Key Responsibilities:Handle orders and execute cross-functional tasks to meet customer needs.Work closely...
-
Customer Experience Liaison
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeCustomer Experience SpecialistThis role is part of the BioProduction group and involves working closely with sales, operations, and product management teams to handle orders and provide exceptional customer service.Key Responsibilities:Process orders and manage order fulfillment to ensure timely and accurate delivery.Work closely with customers and account...
-
Customer Experience Liaison
1 week ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeThis role within the BioProduction group is a customer-facing position that supports sales, operations, and product management. The primary focus is on relationship building and delivering an outstanding customer experience. The ideal candidate will work under general direction, using discretion to complete tasks, and frequently solve problems through...
-
Customer Experience Liaison
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis role is part of the BioProduction group and involves working closely with sales, operations, and product management teams to deliver an exceptional customer experience. The ideal candidate will have strong communication skills, be able to analyze data, and have experience with order processing systems.Key ResponsibilitiesProcess orders...
-
Customer Experience Liaison
4 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis role is part of the BioProduction group and involves working closely with sales, operations, and product management teams to deliver an exceptional customer experience. The ideal candidate will have strong communication skills, be able to analyze data, and work effectively in a cross-functional environment.Key ResponsibilitiesProcess orders...
-
Customer Experience Liaison
4 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis role is part of the BioProduction group and involves working closely with sales, operations, and product management teams to deliver an exceptional customer experience. The ideal candidate will have strong communication skills, be able to analyze data, and work effectively in a cross-functional environment.Key ResponsibilitiesProcess orders...
-
Customer Experience Liaison
2 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis role is part of the BioProduction group and involves working closely with sales, operations, and product management teams to deliver an exceptional customer experience. The ideal candidate will have strong communication skills, be able to analyze data, and have experience with order processing systems.Key ResponsibilitiesProcess orders...
-
Customer Experience Liaison
1 month ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis is a customer-facing role within the BioProduction group, supporting sales, operations, and product management. The primary focus is on relationship building and delivering an outstanding customer experience.Key ResponsibilitiesSupport Cell Culture and Cell Therapy business units and be responsible for supporting GIBCO custom media.Run...
-
Customer Experience Liaison
1 month ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis is a customer-facing role within the BioProduction group, supporting sales, operations, and product management. The primary focus is on relationship building and delivering an outstanding customer experience.Key ResponsibilitiesSupport Cell Culture and Cell Therapy business units and be responsible for supporting GIBCO custom media.Run...
-
Customer Experience Liaison
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis role is part of the BioProduction group and involves working closely with customers and internal teams to ensure timely and accurate processing and delivery of orders. The ideal candidate will have strong communication and problem-solving skills, as well as experience with order processing systems.Key ResponsibilitiesProcess orders in various...
-
Customer Experience Liaison
3 weeks ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryThis role is part of the BioProduction group and involves working closely with customers and internal teams to ensure timely and accurate processing and delivery of orders. The ideal candidate will have strong communication and problem-solving skills, as well as experience with order processing systems.Key ResponsibilitiesProcess orders in various...
-
Customer Experience Specialist
5 days ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeThis role within the BioProduction group is a customer-facing position that supports sales, operations, and product management. The primary focus is on relationship building and delivering an outstanding customer experience. The successful candidate will work under general direction, using discretion to complete tasks, and frequently solve problems through...
-
Customer Experience Ambassador
1 week ago
Paisley, Renfrewshire, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a charismatic and adaptable individual to join our team as a Customer Experience Ambassador. As a key member of our Mecca Venue team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide warm and welcoming service to all customers,...
-
Customer Experience Advisor
1 month ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Paisley, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Advisor
1 month ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Paisley, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Ambassador
7 days ago
Paisley, Renfrewshire, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure that all...
-
Customer Experience Specialist
7 days ago
Paisley, Renfrewshire, United Kingdom Vodafone Full timeKey Responsibilities:We are seeking a motivated and sales-oriented Retail Adviser to join our team in our Vodafone Paisley Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered. You will also do your utmost to help resolve any...
-
Customer Experience Ambassador
1 week ago
Paisley, Renfrewshire, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Experience Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesProvide outstanding customer service and ensure that all...
-
Team Leader
6 days ago
Paisley, Renfrewshire, United Kingdom The Rank Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Team Leader to join our team at Mecca. As a Team Leader, you will be responsible for delivering exceptional customer experiences and leading a team of dedicated staff to achieve this goal.Key ResponsibilitiesLead a team of staff to provide excellent customer service and ensure a positive...