Procurement Specialist

1 day ago

Reigate, Surrey, United Kingdom Opustech Full time

Welcome to Opustech, the UK's largest independent Managed Service Providers. We're a dynamic and customer-driven technology provider, established in 1992. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

We have an exciting opportunity for a Mobile Provisioning Coordinator to join our Provisioning team. In this role, you will be responsible for managing cases, work pools, and allocated projects. Additionally, you will:

  • Manage CRM tickets focusing on the mobile product for O2, Vodafone, and EE
  • Ensure timely responses to customer inquiries via group email inbox
  • Maintain effective communication with customers, suppliers, and partners, updating the CRM database
  • Complete training academy sessions to become proficient on supplier portals and communication processes
  • Identify potential errors or pitfalls in day-to-day operations and suggest improvements
  • Assist with sales order creation and validation
  • Provide out-of-hours support to customers within the Networks on-call schedule

This role comes with a competitive salary of £30-£32k per annum, plus benefits such as comprehensive private healthcare, pension, and life insurance.

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