Customer Service Team Member Position

3 days ago


Rotherham, Rotherham, United Kingdom Big Fish Little Fish Full time

About the Job

We are seeking a skilled Customer Service Team Member to join our team at Big Fish Little Fish. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure.

As a Customer Service Team Member, you will be responsible for handling inbound customer calls and providing customer support, responding to website Live Chat messages, and logging enquiries, notes and documents onto relevant CRM systems.

This role is an exciting opportunity for someone looking to start or advance their career in customer service. We offer a competitive salary package, including a base salary of approximately £26,000 per year, plus benefits.

We are looking for someone who is passionate about delivering excellent customer service and has a strong understanding of customer relationship management principles.



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