ServiceNow Platform Manager

4 days ago


London, Greater London, United Kingdom Pharaoh Capital Full time
Job Description

We are seeking a highly skilled ServiceNow Platform Manager to join our team at Pharaoh Capital. This role will involve taking full ownership of the ServiceNow platform, working closely with business stakeholders, development teams, and subject matter experts to drive the strategic direction, roadmap, and implementation of ServiceNow features, enhancements, and integrations.

The ideal candidate will have proven experience as a ServiceNow Product Owner or similar role, with extensive knowledge of ServiceNow modules (ITSM, ITOM, ITAM, HR, etc.). Strong background in Agile methodologies, particularly Scrum, is also essential. Experience collaborating with cross-functional teams in an enterprise environment is necessary.

In this role, you will define and communicate the vision and strategy for the ServiceNow platform, develop and maintain the product roadmap, prioritising initiatives based on business needs, user feedback, and strategic goals. You will also ensure the product aligns with business objectives and supports the organisation's digital transformation initiatives.

Key responsibilities include managing and prioritising the product backlog, ensuring features, user stories, and bug fixes are well-defined and aligned with business priorities. You will review and approve user stories, design specifications, and other deliverables to ensure the product meets business needs and quality standards.

Average salary: $120,000 per year. Benefits include life insurance (4x base pay), critical illness cover, dental insurance, death in service, paid time off and holidays, paid parental leave, family building benefits like adoption assistance, surrogacy and cryopreservation, gym and fitness perks, and flexible working arrangements.


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