Medical Support Assistant

3 weeks ago


London, Greater London, United Kingdom East End Health Network Full time

About East End Health Network

East End Health Network is a leading primary care provider, dedicated to delivering high-quality healthcare services to our community. We are seeking a skilled and motivated Primary Care Team Assistant to join our team.

Job Summary

The Primary Care Team Assistant will play a vital role in supporting our General Practitioners (GPs) in the smooth running of clinics. This will involve performing routine administrative and clinical tasks on behalf of the GP, freeing up their time to focus on patient care.

Main Responsibilities

  • Sorting and prioritizing clinical post for the GP
  • Signposting post to other healthcare professionals, such as clinical pharmacists
  • Extracting information from clinical letters and adding to patient notes
  • Arranging appointments, referrals, tests, and follow-up appointments
  • Preparing patients for GP appointments and taking basic readings
  • Dipping urine, taking blood pressure, and performing phlebotomy
  • Completing basic forms and core elements of other forms for the GP to approve and sign
  • Explaining treatment procedures to patients
  • Communicating effectively with outside agencies and the lead GP

About the Role

This is an exciting opportunity to work in a dynamic and supportive environment, where you will have the chance to develop your skills and experience in primary care. You will receive training and support to help you succeed in this role.

Person Specification

  • Essential:
    • Contribute to the effectiveness of the team
    • Communicate effectively with colleagues and outside agencies
    • Apply practice policies, standards, and guidance
    • Participate in audit where appropriate
  • Desirable:
    • Taking responsibility for own development, learning, and performance


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