Service Delivery Manager
3 weeks ago
We are seeking a highly skilled Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP.
Duties & Responsibilities- Team Management: Manage 1st, 2nd & 3rd line team.
- Service Delivery: Ensure our support teams consistently exceed customer expectations, maintain high satisfaction levels, and meet or surpass agreed service level agreements.
- Service Level Agreements: Monitor & report on agreed SLAs.
- Client Onboarding: Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers, providing clear communication.
Requirements:
- Essential: MSP Management Experience, Solid Technical background, Strong commitment to deliver exceptional customer service, Ability to adapt to changing and evolving technologies and processes, ITIL Certification, Microsoft 365 or Azure Certifications.
This is a hybrid role based in Chorley, with a salary of £50-55K.
-
IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this position, you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...
-
IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this position, you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...
-
IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager OpportunityHenderson Scott is seeking a skilled Service Manager to lead our Managed Service support desk. This role requires experience managing a support team within an IT MSP.Key Responsibilities:Team Management: Manage 1st, 2nd, and 3rd line engineers to deliver exceptional customer experience.Service Delivery: Ensure seamless service...
-
IT Service Delivery Manager
3 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager OpportunityHenderson Scott is seeking a skilled Service Manager to lead our Managed Service support desk. This role requires experience managing a support team within an IT MSP.Key Responsibilities:Team Management: Manage 1st, 2nd, and 3rd line engineers to deliver exceptional customer experience.Service Delivery: Ensure seamless service...
-
Service Delivery Manager
4 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService ManagerWe are seeking a highly skilled Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP.Duties & ResponsibilitiesTeam Management: Manage 1st, 2nd & 3rd line team.Service Delivery: Ensure our support teams consistently exceed customer...
-
Service Delivery Manager
4 weeks ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService ManagerWe are seeking a highly skilled Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP.Duties & ResponsibilitiesTeam Management: Manage 1st, 2nd & 3rd line team.Service Delivery: Ensure our support teams consistently exceed customer...
-
Service Delivery Manager
1 month ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a seasoned Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this position, you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...
-
Service Delivery Manager
1 month ago
Chorley, Lancashire, United Kingdom Henderson Scott Full timeService Manager - £50-55K - Chorley (Hybrid role)Henderson Scott is seeking a seasoned Service Manager to lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT MSP. In this position, you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties &...
-
Senior IT Service Manager
1 month ago
Chorley, Lancashire, United Kingdom Newton Blue Full timeJoin Our Team as a Support and Managed Service ManagerWe are seeking an experienced Support and Managed Service Manager to lead our internal teams and foster a collaborative environment that drives high performance and ensures delivery excellence.About the Role:Lead a number of internal teams to achieve business objectivesFoster a collaborative and...
-
Senior IT Service Manager
1 month ago
Chorley, Lancashire, United Kingdom Newton Blue Full timeJoin Our Team as a Support and Managed Service ManagerWe are seeking an experienced Support and Managed Service Manager to lead our internal teams and foster a collaborative environment that drives high performance and ensures delivery excellence.About the Role:Lead a number of internal teams to achieve business objectivesFoster a collaborative and...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job Title: Cloud Services ManagerWe are seeking a skilled Cloud Services Manager to join our team at Netcentrix. As a key member of our organization, you will be responsible for managing our vendor relationships and ensuring the successful delivery of our cloud-based products and services.Key Responsibilities:Develop and maintain strong relationships with...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job Title: Cloud Services ManagerWe are seeking a skilled Cloud Services Manager to join our team at Netcentrix. As a key member of our organization, you will be responsible for managing our vendor relationships and ensuring the successful delivery of our cloud-based products and services.Key Responsibilities:Develop and maintain strong relationships with...
-
Delivery Specialist with Driving
1 week ago
Chorley, Lancashire, United Kingdom Royal Mail Full timeDelivery Specialist RoleWe are seeking a skilled Delivery Specialist to join our team at Royal Mail. As a Delivery Specialist, you will be responsible for delivering mail and packages to customers across the region.Key Responsibilities:Deliver mail and packages to customers in a timely and efficient mannerOperate a vehicle safely and efficientlyProvide...
-
Delivery Professional with Driving
1 week ago
Chorley, Lancashire, United Kingdom Royal Mail Full timeDelivery Excellence with Royal MailWe are seeking a skilled Delivery Professional with Driving to join our team at Royal Mail. As a key member of our delivery team, you will be responsible for delivering mail and packages to customers across the region.About the RoleThis is a permanent contract position, working 30 hours per week, 5 days a week, with the...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job SummaryWe are seeking a highly skilled Cloud Services Manager to join our team at Netcentrix. As a key member of our organization, you will be responsible for managing our vendor relationships and ensuring the successful delivery of our in-life products and services.Key ResponsibilitiesDevelop and maintain strong relationships with our vendors, including...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job SummaryWe are seeking a highly skilled Cloud Services Manager to join our team at Netcentrix. As a key member of our organization, you will be responsible for managing our vendor relationships and ensuring the successful delivery of our in-life products and services.Key ResponsibilitiesDevelop and maintain strong relationships with our vendors, including...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job SummaryWe are seeking a highly skilled Cloud Services Manager to join our team at Netcentrix. As a key member of our organization, you will be responsible for managing our vendor relationships and ensuring the successful delivery of our in-life products and services.Key ResponsibilitiesVendor Management: Develop and maintain strong relationships with our...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job SummaryWe are seeking a highly skilled Cloud Services Manager to join our team at Netcentrix. As a key member of our organization, you will be responsible for managing our vendor relationships and ensuring the successful delivery of our in-life products and services.Key ResponsibilitiesVendor Management: Develop and maintain strong relationships with our...
-
Customer Delivery Driver
2 weeks ago
Chorley, Lancashire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and customer-focused Driver to join our Tesco Delivery team. As a Driver, you will be responsible for delivering exceptional customer service, ensuring timely and efficient delivery of products to our customers. You will work closely with our team to ensure seamless delivery operations and provide a positive experience...
-
Cloud Services Manager
1 month ago
Chorley, Lancashire, United Kingdom Netcentrix Full time £36,000Job Title: Cloud Services ManagerAs a Cloud Services Manager at Netcentrix, you will be responsible for working with existing and new vendors to support the ongoing delivery, day-to-day management, and performance of our in-life products and services.Key Responsibilities:Vendor and Product Management: You will be the primary point of contact for our vendors...