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Restaurant Host Manager

2 months ago

London, Greater London, United Kingdom Rosewood London Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Host Manager to join our team at Rosewood London. As a key member of our reception team, you will be responsible for ensuring a unique and memorable dining experience for our guests.

Key Responsibilities:

  • Manage the reception team and develop their knowledge, skills, and service to ensure consistent quality of service.
  • Ensure the team is manned appropriately, taking into account business forecast and guest expectations.
  • Operate the reception in line with minimal cost while delivering on the brand promise.
  • Deliver all aspects of the guest experience in the reception area according to Rosewood standards.

Requirements:

  • Ability to multi-task and delegate effectively to a team of associates.
  • Good understanding of leading and developing people effectively.
  • Being organized and proactive in managing tasks in a high-pressure environment.
  • Possessing a passion for guest service and taking ownership of the guest experience.

Benefits:

  • 28 days paid holidays per annum, including Bank Holidays.
  • Company pension scheme.
  • 12 complimentary room nights and F&B discount worldwide.
  • Career development opportunities.
  • Free meals on duty.
  • Season ticket loan.