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Customer Service Representative

2 months ago


Rochester, Medway, United Kingdom Huntress Full time
Receptionist (Car Showroom)

We are seeking a highly skilled and professional Receptionist to join our team at Huntress Search Ltd. As a key member of our car showroom team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Greet and Assist Customers: Provide a warm and welcoming experience for every customer, ensuring their needs are met and exceeded.
  • Answer Enquiries: Respond to face-to-face, telephone, and email enquiries in a timely and professional manner.
  • Administrative Support: Assist with general administrative duties, such as data entry, filing, and maintaining accurate records.
  • Dealership Presentation: Ensure the dealership is well-presented at all times, maintaining high standards of cleanliness and organization.
Requirements:
  • Customer Service Experience: Previous experience in customer-facing roles, with a proven track record of delivering exceptional service.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Problem-Solving: Excellent problem-solving abilities and attention to detail, with a focus on delivering solutions that meet customer needs.
  • Team Player: A positive attitude and a team player mentality, with a willingness to collaborate with colleagues to achieve shared goals.

Huntress Search Ltd is an equal opportunities employer, committed to diversity and inclusion in all aspects of our recruitment process. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.