Financial Lines Claims Specialist

4 weeks ago


London, Greater London, United Kingdom Travelers Full time

About the Role

We are seeking a skilled Financial Lines Claims Specialist to join our in-house team in either our London or Manchester office. As a key member of our Claims team, you will be responsible for managing a caseload of interesting and challenging claims, working with our customers, internal partners, and external vendors to deliver great customer experiences and optimal outcomes.

Key Responsibilities

  • Investigate claims, develop claim strategy, and set reserves.
  • Manage claims on a day-to-day basis, including carrying out early, appropriate investigations in respect of policy coverage, liability, and quantum.
  • Provide assistance to our insureds, working with them to develop an appropriate strategy for an optimal outcome.
  • Negotiate settlement of claims.
  • Ensure our vendors provide a market-leading, cost-effective service to our customers and the company.
  • Work as part of a supportive, collaborative, and high-performing team, providing support as required by other members of the team and fully participating in individual and shared project work.

Requirements

  • Experience in Professional/Financial Lines/Insurance Litigation.
  • Some prior insurance claim-related activity experience (Claim Handler, paralegal, insurance operations, insurance broker).
  • Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority.
  • Intermediate communication skills.
  • Intermediate business perspective.
  • Intermediate ability to build collaborative relationships.
  • Intermediate openness to influence, flexibility.
  • Demonstrates intermediate accountability and credibility.
  • Intermediate ability to think analytically and strategically.
  • Advanced customer focus.
  • Intermediate ability to exercise sound judgment and decision making.
  • Intermediate ability to work effectively as part of a team.

About Us

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to creating a culture that is rooted in innovation and thrives on collaboration. If you are looking for an intellectually challenging next step within a kind and supportive team, please apply.



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