Datacenter Technician

As a Datacenter Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our cloud services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be responsible for staging, setting up, and performing hardware deployments, as well as troubleshooting and diagnosing equipment issues.

• Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve issues.
• Set up and verify grounding, staging, labeling, and cabling according to safety protocols and deployment standards.
• Decommission hardware for simple changes and refreshes following standard procedures.
• Communicate and report incidents to appropriate management units and engineering specialists.
• Assist and provide guidance to other technicians to complete challenging tasks.
• Complete required training and observe more experienced technicians to gain hands-on experience.
• Contribute to a positive team environment by sharing information and staying apprised of others' work.

• High school diploma or equivalent and basic knowledge of computer hardware and components.
• Significant experience supporting IT equipment or related technology.
• Ability to meet Microsoft's security screening requirements.

• Significant years' experience supporting IT equipment or related technology.
• Applicable certifications, such as CompTIA A+, Server+, or Network+.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. We are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. We continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

We offer a range of benefits and perks, including industry-leading healthcare, educational resources, discounts on products and services, and opportunities to network and connect. If you are passionate about technology and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.