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Facilities Manager EMEA
2 months ago
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting an EMEA Facilities Manager to join our global account team based in London.
About the Role:The EMEA Facilities Manager will be responsible for managing various aspects of building operations and maintenance for a facility, campus, or portfolio of buildings, ensuring compliance with all property-related technical, legal, statutory, contractual, and client requirements.
Key Responsibilities:- Analysis of cost performance data and maintenance practices to reduce maintenance expenses and improve overall service levels.
- Hold regular documented operational review meetings with FMs to ensure activities carried out at property level align with overall safety, operational, and financial goals.
- Work with FMs to conduct regular contractor reviews covering HSSE, work quality, cost performance metrics, and customer satisfaction issues.
- Conduct site visits throughout EMEA as required.
- Support CBRE and client audits.
- Produce monthly evidence/data to support Operations Lead monthly review with client.
- Effectively engage client key stakeholders associated with performance, product quality, environmental, stock reconciliation, distribution, etc.
- Ensure all client and CBRE policies and procedures are being followed.
- Support Regional/Global procurement initiatives/deliverables working with Regional Procurement Manager.
- Establish and review Property Management site procedure playbooks to ensure consistent performance delivery.
- Support account management team to monitor and modify services deliverables in accordance with client's business needs.
- Encourage innovation to ensure optimal service delivery through the latest market products and services.
- Maintain close working relations with Engineering and Project Management to ensure seamless delivery of works/projects.
- Act as single point of contact for Facility Management to local EMEA Teams and keep abreast of all legislation affecting the property portfolio.
- Maintain effective communication on compliance and risk matters with the account team and customer.
- Knowledge and awareness of the facilities management industry.
- Bachelor's degree or equivalent.
- 5+ years operational experience with emphasis on integrated real estate services.
- Project and/or property management background with financial skills.
- Highly computer literate in MS Office applications.
- Good communications skills (verbal and written) and utmost integrity in data reporting and activities.
- Strong management and organisational capabilities.
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs through expert facilities management, project management, real estate, and energy and sustainability services. Our dedicated teams work across all industries, supporting clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23. It has been voted the industry's top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune's 'Most Admired Companies' for eight years in a row, including being ranked number one in the real estate sector in 2020 for the second consecutive year.