Senior Enterprise Solutions Manager

3 weeks ago

London, Greater London, United Kingdom Atominvest Software Full time

About the Role


We are seeking a Senior Enterprise Solutions Manager to join our team at Atominvest Software. As a key member of our commercial team, you will be responsible for delivering our software solutions to both new and existing enterprise clients. Your primary focus will be on implementation, where you will work closely with clients and other stakeholders to meet their strategic objectives.


Your Key Responsibilities



  • Manage a book of business for our enterprise customers, working closely with them and other key stakeholders to deliver their strategic objectives.
  • Understand clients' technology, operational infrastructure, fund structure, and business vision.
  • Drive strategic communication with clients and manage operational deliverables.
  • Review risk logs and coordinate and communicate incident resolution as necessary.
  • Lead training sessions, technical discussions about APIs and integrations, and facilitate business reviews with the client.
  • Serve as the primary point of contact for our customers on delivery and implementation of their Atominvest solution.
  • Manage the whole customer lifecycle efficiently from implementation to renewal, driving down time to value and ensuring customer requirements are met.

Requirements



  • University degree in a relevant discipline; accounting/finance focus preferred.
  • 2+ years of experience within fund administration, private markets, consulting, or investment banking.
  • Proven interest in pursuing a career in the investments industry.
  • Experience in project management and working with enterprise corporate accounts.
  • Strong communicator with keen attention to detail.
  • An analytical thinker who thrives when coming up with solutions.
  • You love a good spreadsheet, your MS Excel skills are exceptional.
  • You are passionate about providing best-in-class support to customers and have demonstrated ability to provide consistent high-quality responsiveness and overall service.
  • You're a team player, ready to learn and contribute ideas.
  • Ambitious and growth-minded, you have an entrepreneurial spirit.
  • Fluency in French preferred.

Benefits



  • Challenging, engaging, and rewarding work.
  • A culture of trust, ownership, responsibility, and autonomy in your work.
  • An incredible team of smart and mission-driven people to work with.
  • Fun working atmosphere and lots of coaching.
  • Significant growth opportunities.
  • Competitive compensation (fixed base salary + performance incentives on a full-time role).
  • 20 days holiday/year + bank holidays and a week off for Christmas (on a full-time role).
  • Hybrid working style (a minimum of 3 days in our central London office is required).

How to Apply



  • Meet with our Head of Customer Success to discuss the role, hear about you, talk about our story, and where we're heading.
  • Complete a case study and discuss it with members of our Customer Success team.
  • Meet with members of the Management team.

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