Salesforce Marketing Cloud Strategist
1 day ago
Oviva is a leading digital health company that's committed to making a positive impact on people's lives. As a Senior CRM Manager, you'll be part of our innovative team that's shaping the future of healthcare.
In this role, you'll have the opportunity to develop and implement cutting-edge CRM solutions that drive business growth and deliver exceptional customer experiences.
About the Role
As a Senior CRM Manager at Oviva, you'll be responsible for planning and implementing projects to automate journeys and processes through Salesforce Marketing Cloud. You'll work closely with our Product and Engineering Team to ensure seamless integration and data quality.
Key Responsibilities
- Develop and execute automation strategies to enhance customer engagement and retention.
- Create and manage complex automations using multiple data sources for campaigns.
- Integrate data from our wider platform and marketing campaigns into customer records.
- Collaborate with our product team to improve CRM setup and data quality.
- Stay up-to-date on Salesforce Marketing Cloud features and communicate new developments to the organization.
What We're Looking For
- 2-3 years of experience in CRM or marketing automation.
- Proven stakeholder management and cross-functional team working skills.
- Hands-on experience with Salesforce Marketing Cloud.
- Strong knowledge of relational databases and SQL.
- Excellent data analysis and visualization skills, including tools like Google BigQuery and DataStudio.
- Fluent English communication skills.
Salary Range: £60,000 - £80,000 per annum, depending on experience and qualifications.
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