International Student Support Coordinator

2 weeks ago

Belfast, United Kingdom United Kingdom Education Centre Full time

Job Title: Mandarin / English Support Officer – Portsmouth, Belfast

Contract Type: Full-time Permanent

Working Hours: 9am - 5:30pm, Monday to Friday

Location: Portsmouth or Belfast (onsite)

Salary: £25,000 per annum

Job Overview:

We are seeking a highly organized and customer-focused individual to join our team as a Mandarin and English Support Officer. As a key member of our international student support team, you will be responsible for providing exceptional administrative support and customer service to our international students.

Key Responsibilities:

  • Share responsibility for the recruitment of international students and actively assist the team to achieve recruitment targets.
  • Provide high-quality after-sales consultation and customer service.
  • Process student applications, including helping students fill in application forms, forwarding them to the university, tracking their progress, and entering and updating information in student files.
  • Liaise with universities and students to track applications, arrange interviews, and field general or specific enquiries.
  • Support the recruitment of international students and actively assist the team to achieve recruitment targets.
  • Be available for ad hoc and regular company training and be prepared to deliver information sessions at regular company meetings.
  • Maintain good communication with colleagues and keep the centre manager informed of application statuses or problems.

Requirements:

  • University degree in any discipline.
  • At least 1 year of administration working experience in the education industry.
  • Excellent written and verbal communication skills in English and Mandarin.
  • Excellent customer service and communication skills.
  • Responsibility, maturity, organization, and honesty.
  • Ability to work independently with minimum supervision and be a committed team player.
  • Ability to meet targets and deadlines and work well under pressure.
  • Ability to demonstrate initiative to develop and improve services.

How to Apply:

If you are interested in this position, please send us your CV and a cover letter to .

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