Resettlement Support Specialist

1 month ago

Hammersmith SW EG, United Kingdom Hestia Full time
About the Role

We are seeking a highly skilled and dedicated Resettlement Worker to join our Mental Health and Complex Needs Service at Hestia.

The successful candidate will play a crucial role in supporting our service users towards a path of empowerment and independence.

Key Responsibilities
  • Engage with service users to undertake needs and risk assessments, and co-produce action and support plans to support their recovery and independence.
  • Use organisational needs, risk and aspiration-based assessment tools to gain a clear understanding of each service user's situation.
  • Provide practical help and support in areas such as budgeting, nutrition, healthcare, and life skills.
  • Support service users to build confidence, personal worth, motivation, emotional well-being, and a positive work ethic.
  • Accompany service users to meetings or appointments where needed.
  • Support service users in resettlement, move-on planning, building connections, and resources in the community.
  • Provide advice and guidance to prospective service users on accommodation issues.
  • Take the lead in ensuring service users are supported throughout the move-on process.
Requirements
  • Demonstrable experience or awareness of supporting people with mental health and complex needs.
  • A strong understanding of recovery approaches and principles.
  • Experience of working with people with a range of support needs, aspirations, and associated risks.
  • Experience of delivering high-quality floating, outreach, or accommodation-based support services.
  • Good knowledge of welfare benefits and housing options and legislation related to statutory duty.
  • Knowledge of health and safety relevant to the role of a Resettlement Worker and working in service users' homes.
  • An ability to undertake client-focused key working, support planning, and risk assessments to maximise service users' independence.
About Hestia

Hestia is a disability confident employer committed to the employment and career development of individuals with disabilities. We operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role.

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