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Client Services Director
2 months ago
We are seeking a seasoned Client Services Director to lead our Client Services team in driving business growth and delivering exceptional client experiences. As a key member of our team, you will be responsible for developing and executing strategies to enhance client relationships and drive revenue growth.
Key Responsibilities- Develop and implement client engagement strategies to drive business growth and retention
- Collaborate with cross-functional teams to deliver creative solutions and exceed client expectations
- Manage and motivate a team of Account Directors and Managers to achieve business objectives
- Identify and pursue new business opportunities to drive revenue growth
- Develop and maintain strong relationships with key clients and stakeholders
- Stay up-to-date with industry trends and best practices to drive innovation and improvement
- Multiple years of experience in professional client relationship management
- Proven track record of managing high-value accounts and driving growth
- Experience working with luxury fashion or streetwear brands
- Experience working with experiential activations and content creation
- Strong leadership and team management skills
- Detail-oriented with strong budget management skills
- Familiarity with creative processes and digital platforms
- Ability to read and interpret sales performance metrics
- Flexibility to attend evening events and travel as needed
