Customer Support Professional

16 hours ago


Middlesbrough, Middlesbrough, United Kingdom Lloyds Bank plc Full time

We are seeking a talented Customer Support Professional to join our team in Middlesbrough. This part-time opportunity requires working 24 hours per week, including some Saturdays.

About the Role:

The successful candidate will provide exceptional customer service via phone, email, and social media, responding to queries and resolving issues efficiently.

Key Responsibilities:
  • Offer personalized support to customers via multiple channels
  • Build strong relationships with customers to deliver a fantastic experience
Requirements:
  • You must be a people person, able to empathize with customers
  • Excellent communication and problem-solving skills are essential
  • You should be passionate about helping people with their finances
Benefits:
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes, including free shares
  • Discounted shopping benefits
  • 22 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies
Estimated Salary:

£25,000 - £30,000 per annum (dependent on experience)



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