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Data Analytics Support Specialist

2 months ago

Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

{"h3": "About the Role", "p": "We are seeking a talented Graduate Application Support Consultant to join our Support Team at Interface Recruitment UK. As a key member of our team, you will be responsible for managing the support helpdesk, learning and installing analytics software, and providing exceptional customer service to our clients.

If you have a passion for data and analytics, and are looking for a challenging and rewarding role, we would love to hear from you.

Key Responsibilities:

\u2022 Managing the support helpdesk and ensuring calls are dealt with swiftly and professionally
\u2022 Learning and installing analytics software
\u2022 Providing exceptional customer service to our clients
\u2022 Building relationships with external customers and internal teams
\u2022 Troubleshooting system and network problems
\u2022 Developing software investigation skills

Requirements:

\u2022 Previous experience in an IT/Software helpdesk role
\u2022 Written communication, problem solving, time management/self-organisation, and commercial awareness
\u2022 Ability to pick up new skills quickly
\u2022 Great teamwork and customer service skills

What We Offer:

\u2022 A supportive and collaborative team environment
\u2022 Opportunities for career growth and development
\u2022 A competitive salary and benefits package

If you are a motivated and enthusiastic individual who is passionate about data and analytics, we would love to hear from you.

Please submit your application, including your CV and a cover letter, to [insert contact information].

We look forward to hearing from you"}