Senior Client Onboarding Specialist
2 weeks ago
We are seeking a highly skilled Senior Client Onboarding Specialist to join our team at C-4 Analytics. As a key member of our client onboarding process, you will be responsible for ensuring a seamless transition for new clients, from initial contact to successful campaign launch.
Key Responsibilities:
- Manage and execute the onboarding process for new clients, ensuring a smooth transition from Phase 1 to Phase 2.
- Work closely with the Associate Vice President of Client Onboarding & Success to deliver strategic media plans to clients.
- Develop strong relationships with the Sales team to gather background information for seamless transitions from contract signing to program launch.
- Provide support to the Onboarding team on client presentations, including development, analysis, and execution.
- Manage all aspects of digital marketing campaigns, from initial campaign pitch to campaign setup, execution, review, and reporting.
Requirements:
- 2+ years of experience within the automotive industry, either in a client capacity or working within automotive dealerships.
- 5+ years of client management experience, including at least 1 year working as an Onboarding Specialist or Account Lead.
- Bachelor's Degree in Business Administration or a related degree/equivalent relevant industry experience.
- Certifications in Google Analytics, Google Ads, Bing Ads, and Facebook Blueprint.
- Expert in Local SEO.
- Stellar presentation skills and ability to demonstrate value to clients.
- Demonstrated time management and project management skills, including experience in project management tools.
About C-4 Analytics:
C-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition.
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