IT Change and Adoption Specialist
2 months ago
Fitch Group is seeking a Technology Adoption and Change Management Senior to join our London office.
The Technology Adoption and Change Management function is a key part of our strategy to empower our colleagues with the best tools and practices to enhance their productivity and collaboration.
As a Change and Adoption Senior, you will join a dynamic team that designs and delivers engaging learning solutions, effective communication campaigns, and comprehensive support services for various technology initiatives across the organization.
You will have the opportunity to:
- Work on a variety of projects involving different technologies, platforms, and audiences.
- Apply your creativity and innovation to develop user-friendly and interactive learning materials and videos.
- Engage and empower the champions community with regular training, roadmap updates, and early insights into the technology roadmap.
- Produce video content and how-to guides to facilitate colleague learning and education on various technology topics.
- Craft exciting communications for projects using different channels and formats.
- Simplify complex technology topics into bite-sized learning topics and modules that help colleagues understand and apply them in their work.
- Manage stakeholder expectations and deliverables with regards to timelines, training, and support for different technology initiatives.
We are looking for someone with:
- 2-5 years of experience in technology adoption, change management, employee experience, or similar.
- Experience and confidence presenting to large, diverse audiences in person and in virtual meetings.
- Creative problem-solving skills and a knack for finding innovative solutions.
- A sense of fun and a flair for incorporating pop culture references into projects, communications, and materials.
Fitch Group is a global leader in financial information services with operations in more than 30 countries. If you have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
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